A study of the use of information technology and its impact on service quality in the Malaysian public sector

A study of the use of information technology and its impact on service quality in the Malaysian public sector

Bibliographic Details
Published in:Asian Review of Public Administration Vol. XIII, no. 1 (Jan. 2001 - Jun. 2001), 7-29
Main Author: Hazman, Shah Abdullah
Other Authors: Ahmad, Ala-Aldin A.
Format: Article
Language:English
Published: 2001
Subjects:
Government policy on information technology > Malaysia
Information technology management > Malaysia
Information and communication technologies > Malaysia > Government policy
Information technology and society > Malaysia