Allones, M. A. V. (2007). From in-line to online: How ICT facilitates services beyond the frontdesks. Asian Review of Public Administration.
Chicago-Zitierstil (17. Ausg.)Allones, Ma. Anthonette Velasco. "From In-line to Online: How ICT Facilitates Services Beyond the Frontdesks." Asian Review of Public Administration 2007.
MLA-Zitierstil (9. Ausg.)Allones, Ma. Anthonette Velasco. "From In-line to Online: How ICT Facilitates Services Beyond the Frontdesks." Asian Review of Public Administration, 2007.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.