Allones, M. A. V. (2007). From in-line to online: How ICT facilitates services beyond the frontdesks. Asian Review of Public Administration.
Cita Chicago (17th ed.)Allones, Ma. Anthonette Velasco. "From In-line to Online: How ICT Facilitates Services Beyond the Frontdesks." Asian Review of Public Administration 2007.
Cita MLA (9th ed.)Allones, Ma. Anthonette Velasco. "From In-line to Online: How ICT Facilitates Services Beyond the Frontdesks." Asian Review of Public Administration, 2007.
Atenció: Aquestes cites poden no estar 100% correctes.