Ismail, M. (2007). Minimum service standard as public service improvement efforts: The Indonesian experience. Asian Review of Public Administration.
Citazione stile Chigago Style (17a edizione)Ismail, Mohamad. "Minimum Service Standard as Public Service Improvement Efforts: The Indonesian Experience." Asian Review of Public Administration 2007.
Citatione MLA (9a ed.)Ismail, Mohamad. "Minimum Service Standard as Public Service Improvement Efforts: The Indonesian Experience." Asian Review of Public Administration, 2007.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.