APA (7th ed.) Citation

Dela Peña, E. L. M. (2002). Improved service delivery through short messaging system (SMS): The Philippine experience. Asian Review of Public Administration.

Chicago Style (17th ed.) Citation

Dela Peña, Editha Lorence M. "Improved Service Delivery Through Short Messaging System (SMS): The Philippine Experience." Asian Review of Public Administration 2002.

MLA (9th ed.) Citation

Dela Peña, Editha Lorence M. "Improved Service Delivery Through Short Messaging System (SMS): The Philippine Experience." Asian Review of Public Administration, 2002.