Total quality management of Bukidnon State University
Total quality management is the integration of all functions and processes within an organization in order to achieve continuous improvement of the quality of services. The goal is client satisfaction. TQM is based on a number of ideas. It means thinking about quality in terms of all functions of th...
| Publicado en: | Bukidnon State University Library Research Journal Vol. 6, no. 6 (May. 2008), 162-166 |
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| Autor principal: | |
| Formato: | Artículo |
| Lenguaje: | English |
| Publicado: |
2008
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