(2008). Call center agents' commitment and willingness to stay: A review. People Manager Journal.
Chicagoスタイル(17版)引用形式"Call Center Agents' Commitment and Willingness to Stay: A Review." People Manager Journal 2008.
MLA(9版)引用形式"Call Center Agents' Commitment and Willingness to Stay: A Review." People Manager Journal, 2008.
警告: この引用は必ずしも正確ではありません.