APA način citiranja (7. izdanje)

(2008). Call center agents' commitment and willingness to stay: A review. People Manager Journal.

Čikaški stil citiranja (17. izdanje)

"Call Center Agents' Commitment and Willingness to Stay: A Review." People Manager Journal 2008.

MLA način citiranja (9. izdanje)

"Call Center Agents' Commitment and Willingness to Stay: A Review." People Manager Journal, 2008.