(2008). Call center agents' commitment and willingness to stay: A review. People Manager Journal.
Citación estilo Chicago"Call Center Agents' Commitment and Willingness to Stay: A Review." People Manager Journal 2008.
Cita MLA"Call Center Agents' Commitment and Willingness to Stay: A Review." People Manager Journal, 2008.
Warning: These citations may not always be 100% accurate.