(2008). Call center agents' commitment and willingness to stay: A review. People Manager Journal.
Chicago Style aipamena"Call Center Agents' Commitment and Willingness to Stay: A Review." People Manager Journal 2008.
MLA aipamena"Call Center Agents' Commitment and Willingness to Stay: A Review." People Manager Journal, 2008.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.