TY - JOUR T1 - Client satisfaction as a performance measure in the Philippine civil service JF - Asian Review of Public Administration A1 - Sto. Tomas, Patricia A. LA - English YR - 1995 UL - https://tuklas.up.edu.ph/Record/IPP-00000299461 KW - Client satisfaction KW - Customer satisfaction KW - Civil Service Commission KW - Civil service personnel management ER -