Cita APA (7a ed.)

Sto. Tomas, P. A. (1995). Client satisfaction as a performance measure in the Philippine civil service. Asian Review of Public Administration.

Cita Chicago Style (17a ed.)

Sto. Tomas, Patricia A. "Client Satisfaction as a Performance Measure in the Philippine Civil Service." Asian Review of Public Administration 1995.

Cita MLA (9a ed.)

Sto. Tomas, Patricia A. "Client Satisfaction as a Performance Measure in the Philippine Civil Service." Asian Review of Public Administration, 1995.