Tensions in the troubled bureaucracy reform initiatives in public organizations and service delivery systems
Public organizations in developed and developing nations today are suffering from a deepening crisis of both credibility and competence. Factors affecting bureaucratic performance in delivering basic services have been oscillating from various dimensions, spanning from such "constants" as...
Published in: | Philippine Journal of Public Administration Vol. XXXVII, no. 3 (Jul. 1993), 239-264 |
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Format: | Article |
Language: | English |
Published: |
1993
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