Bautista, M. L. S., & Ranosa-Madrunio, M. B. (2004). Comparing letters of complaint in Philippine English and Singaporean English: Reactions using a semantic differential scale. Tanglaw: official journal of the College of Education.
Chicago Style (17. basım) AtıfBautista, Ma. Lourdes S., ve Marilu B. Ranosa-Madrunio. "Comparing Letters of Complaint in Philippine English and Singaporean English: Reactions Using a Semantic Differential Scale." Tanglaw: Official Journal of the College of Education 2004.
MLA (9th ed.) AtıfBautista, Ma. Lourdes S., ve Marilu B. Ranosa-Madrunio. "Comparing Letters of Complaint in Philippine English and Singaporean English: Reactions Using a Semantic Differential Scale." Tanglaw: Official Journal of the College of Education, 2004.