The call center option a case study on employee work motivation in a call center
This study explored the work motivation of call center agents in one of the biggest call centers in the Philippines. It focused on the various factors existing within the company, which call center agents deem relatively important to their employment attraction, employee retention, and work effort....
| Published in: | UP Los Baños Journal Vol. VII (Jan. 2009), 1-16 |
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| Format: | Article |
| Published: |
2009
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| Subjects: |