APA način citiranja (7. izdanje)

Alava, A. S. (2006). Industry report: The problem of sustainable competitive advantage in Philippine call centers. Philippine Management Review.

Čikaški stil citiranja (17. izdanje)

Alava, Aileen S. "Industry Report: The Problem of Sustainable Competitive Advantage in Philippine Call Centers." Philippine Management Review 2006.

MLA način citiranja (9. izdanje)

Alava, Aileen S. "Industry Report: The Problem of Sustainable Competitive Advantage in Philippine Call Centers." Philippine Management Review, 2006.