(2012). 2009/2010 Industry profile: Business process outsourcing. Labstat Updates.
Citazione stile Chigago Style (17a edizione)"2009/2010 Industry Profile: Business Process Outsourcing." Labstat Updates 2012.
Citatione MLA (9a ed.)"2009/2010 Industry Profile: Business Process Outsourcing." Labstat Updates, 2012.
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