TY  - JOUR
T1  - The reference librarian is now online understanding librarians' perceptions of quality chat reference using critical incident technique
JF  - Journal of Philippine Librarianship
A1  - Eclevia, Marian Ramos
YR  - 2012
UL  - https://tuklas.up.edu.ph/Record/IPP-00000002491
ER  -