Kong, F. J. (2018). Customer service excellence. IN Beyond the Bottom Line [column]. Philippine Star.
Chicago Style (17th ed.) CitationKong, Francis J. "Customer Service Excellence. IN Beyond the Bottom Line [column]." Philippine Star 2018.
MLA引文Kong, Francis J. "Customer Service Excellence. IN Beyond the Bottom Line [column]." Philippine Star, 2018.
警告:這些引文格式不一定是100%准確.