Cita APA (7a ed.)

Co, M. R. (2017). When the customer's unhappy and you know it. Philippine Daily Inquirer.

Cita Chicago Style (17a ed.)

Co, Myrna Rodriguez. "When the Customer's Unhappy and You Know It." Philippine Daily Inquirer 2017.

Cita MLA (9a ed.)

Co, Myrna Rodriguez. "When the Customer's Unhappy and You Know It." Philippine Daily Inquirer, 2017.