Cita APA (7th ed.)

Co, M. R. (2017). When the customer's unhappy and you know it. Philippine Daily Inquirer.

Cita Chicago (17th ed.)

Co, Myrna Rodriguez. "When the Customer's Unhappy and You Know It." Philippine Daily Inquirer 2017.

Cita MLA (9th ed.)

Co, Myrna Rodriguez. "When the Customer's Unhappy and You Know It." Philippine Daily Inquirer, 2017.