Estanislao, . J. P. (2010). Process excellence scorecards. IN Swimming against the current [column]. Manila Bulletin.
Citace podle Chicago (17th ed.)Estanislao, Jesus P. "Process Excellence Scorecards. IN Swimming Against the Current [column]." Manila Bulletin 2010.
Citace podle MLA (9th ed.)Estanislao, Jesus P. "Process Excellence Scorecards. IN Swimming Against the Current [column]." Manila Bulletin, 2010.
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