Jamandre, T., & Vera Files. (2012). Call center agents fight stress with humor, lots of patience. The Sunday Times.
Citazione stile Chigago Style (17a edizione)Jamandre, Tessa, e Vera Files. "Call Center Agents Fight Stress with Humor, Lots of Patience." The Sunday Times 2012.
Citatione MLA (9a ed.)Jamandre, Tessa, e Vera Files. "Call Center Agents Fight Stress with Humor, Lots of Patience." The Sunday Times, 2012.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.