APA (7th ed.) Citation

Jamandre, T., & Vera Files. (2012). Call center agents fight stress with humor, lots of patience. The Sunday Times.

Chicago Style (17th ed.) Citation

Jamandre, Tessa, and Vera Files. "Call Center Agents Fight Stress with Humor, Lots of Patience." The Sunday Times 2012.

MLA (9th ed.) Citation

Jamandre, Tessa, and Vera Files. "Call Center Agents Fight Stress with Humor, Lots of Patience." The Sunday Times, 2012.