Jamandre, T., & VERA Files. (2012). Call center agents fight stress with humor, lots of patience. The Sunday Times.
Chicago Style (17th ed.) CitationJamandre, Tessa, and VERA Files. "Call Center Agents Fight Stress with Humor, Lots of Patience." The Sunday Times 2012.
MLA (8th ed.) CitationJamandre, Tessa, and VERA Files. "Call Center Agents Fight Stress with Humor, Lots of Patience." The Sunday Times, 2012.
Warning: These citations may not always be 100% accurate.