APA (7th ed.) Citation

Santos, R. S. (2006). Call-center agents mismanaged-expert. Manila Times.

Chicago Style (17th ed.) Citation

Santos, Rafael S. "Call-center Agents Mismanaged-expert." Manila Times 2006.

MLA (9th ed.) Citation

Santos, Rafael S. "Call-center Agents Mismanaged-expert." Manila Times, 2006.

Warning: These citations may not always be 100% accurate.