Style de citation APA (7e éd.)

Santos, R. A. (2005). Making customer connection and making it stick. Manila Times.

Style de citation Chicago (17e éd.)

Santos, Rafael Alfredo. "Making Customer Connection and Making It Stick." Manila Times 2005.

Style de citation MLA (9e éd.)

Santos, Rafael Alfredo. "Making Customer Connection and Making It Stick." Manila Times, 2005.

Attention : ces citations peuvent ne pas être correctes à 100%.