Lopez, E. H. (2004). Combination of data mining and contact center solution will become the next trend. Manila Bulletin.
Citace podle Chicago (17th ed.)Lopez, Edu H. "Combination of Data Mining and Contact Center Solution Will Become the Next Trend." Manila Bulletin 2004.
Citace podle MLA (9th ed.)Lopez, Edu H. "Combination of Data Mining and Contact Center Solution Will Become the Next Trend." Manila Bulletin, 2004.
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