Santamaria, J. (2002). Effective conflict resolution is situational. Philippine Daily Inquirer.
Čikaški stil citiranja (17. izdanje)Santamaria, Josie. "Effective Conflict Resolution Is Situational." Philippine Daily Inquirer 2002.
MLA način citiranja (9. izdanje)Santamaria, Josie. "Effective Conflict Resolution Is Situational." Philippine Daily Inquirer, 2002.
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