APA način citiranja (7. izdanje)

Ferreria, A. (2001). Do you meet customer expectations consistently?. IN Entrepreneurs' help-line [column]. Philippine Star.

Čikaški stil citiranja (17. izdanje)

Ferreria, Alejandrino. "Do You Meet Customer Expectations Consistently?. IN Entrepreneurs' Help-line [column]." Philippine Star 2001.

MLA način citiranja (9. izdanje)

Ferreria, Alejandrino. "Do You Meet Customer Expectations Consistently?. IN Entrepreneurs' Help-line [column]." Philippine Star, 2001.