APA (7th ed.) Citation

Alcantara, A. O. (1998). Good customer service key to a sound business. IN Success story [column]. Philippine Daily Inquirer.

Chicago Style (17th ed.) Citation

Alcantara, Anthony O. "Good Customer Service Key to a Sound Business. IN Success Story [column]." Philippine Daily Inquirer 1998.

MLA (9th ed.) Citation

Alcantara, Anthony O. "Good Customer Service Key to a Sound Business. IN Success Story [column]." Philippine Daily Inquirer, 1998.