APA (7e ed.) Bronvermelding

Yu, B. Y. (1998). Why are companies turning to customer care strategies?: It venders are providing the ansers. Manila Bulletin.

Chicago (17e ed.) Bronvermelding

Yu, Bernard Y. "Why Are Companies Turning to Customer Care Strategies?: It Venders Are Providing the Ansers." Manila Bulletin 1998.

MLA (9e ed.) Bronvermelding

Yu, Bernard Y. "Why Are Companies Turning to Customer Care Strategies?: It Venders Are Providing the Ansers." Manila Bulletin, 1998.