Yu, B. Y. (1998). Why are companies turning to customer care strategies?: It venders are providing the ansers. Manila Bulletin.
Citación estilo ChicagoYu, Bernard Y. "Why Are Companies Turning to Customer Care Strategies?: It Venders Are Providing the Ansers." Manila Bulletin 1998.
Cita MLAYu, Bernard Y. "Why Are Companies Turning to Customer Care Strategies?: It Venders Are Providing the Ansers." Manila Bulletin, 1998.
Warning: These citations may not always be 100% accurate.