Yu, B. Y. (1998). Why are companies turning to customer care strategies?: It venders are providing the ansers. Manila Bulletin.
Style de citation Chicago (17e éd.)Yu, Bernard Y. "Why Are Companies Turning to Customer Care Strategies?: It Venders Are Providing the Ansers." Manila Bulletin 1998.
Style de citation MLA (9e éd.)Yu, Bernard Y. "Why Are Companies Turning to Customer Care Strategies?: It Venders Are Providing the Ansers." Manila Bulletin, 1998.
Attention : ces citations peuvent ne pas être correctes à 100%.