Dangos 1 - 1 canlyniadau o 1 ar gyfer chwilio 'Van Doorn, Jenny', amser ymholiad: 0.01e Mireinio'r Canlyniadau
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    Critical incidents and the impact of satisfaction on customer share. gan Van Doorn, Jenny

    Cyhoeddwyd yn Journal of marketing
    Erthygl

    Critical incidents and the impact of satisfaction on customer share.

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