Quality assurance applying methodologies for launching new products, services, and customer satisfaction nork Stamatis, D. H. 1947-

Available for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access
Also available remotely for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access thru EZproxy

Introduction to risk and failures tools and methodologies nork Stamatis, D. H. 1947-

Available for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access
Also available remotely for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access thru EZproxy

Essential statistical concepts for the quality professional nork Stamatis, D. H. 1947-

Available for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access
Also available remotely for University of the Philippines Diliman College of Engineering via CRCnetBASE. Click here to access thru EZproxy

Six sigma and beyond nork Stamatis, D. H. 1947-

Total quality service principles, practices, and implementation nork Stamatis, D. H. 1947-

Total quality service principles, practices, and implementation nork Stamatis, D. H. 1947-