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  1. 1

    The mom & pop store how the unsung heroes of the American economy are surviving and thriving par Spector, Robert 1947-

    Publié 2009
    Contributor biographical information
    Publisher description
    Livre

    The mom & pop store how the unsung heroes of the American economy are surviving and thriving
  2. 2

    The Nordstrom way to customer service excellence a handbook for implementing great service in your organization par Spector, Robert 1947-

    Publié 2005
    Livre

    The Nordstrom way to customer service excellence a handbook for implementing great service in your organization

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