Operations management customer-focused principles by Schonberger, Richard J.

World class manufacturing the next decade : building power, strength, and value by Schonberger, Richard J.

World class manufacturing the next decade by Schonberger, Richard J.

Operations management continuous improvement by Schonberger, Richard J.

Operations management improving customer service by Schonberger, Richard J.

Building a chain of customers linking business functions to create the world class company by Schonberger, Richard J.

World class manufacturing casebook implementing JIT and TQC by Schonberger, Richard J.

World class manufacturing the lessons of simplicity applied by Schonberger, Richard J.

Japanese manufacturing techniques nine hidden lessons in simplicity by Schonberger, Richard J.

Japanese manufacturing techniques nine hidden lessons in simplicity by Schonberger, Richard J