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  1. 1

    The virtual customer a new paradigm for improving customer relations in libraries and information services ; Satellite Meeting Sno Paulo, Brasil, August 18-20, 2004.

    Wydane 2005
    Książka

    The virtual customer a new paradigm for improving customer relations in libraries and information services ; Satellite Meeting Sno Paulo, Brasil, August 18-20, 2004.
  2. 2

    Education and research for marketing and quality management in libraries satellite meeting, Quebec, August 14-16 Aout 2001

    Wydane 2002
    Książka

    Education and research for marketing and quality management in libraries satellite meeting, Quebec, August 14-16 Aout 2001
  3. 3

    Guidelines for the teaching of marketing in the training of librarians, documentalists and archivists od Savard, Rejean, 1950-

    Wydane 1988
    Książka

    Guidelines for the teaching of marketing in the training of librarians, documentalists and archivists

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