Torthaí cuardaigh - Sasser, W. Earl

Financing the lodging industry lender attitudes toward hotel financing de réir Sasser, W. Earl

The Bermuda triangle of food service chains de réir Sasser, W. Earl

The service management course cases and readings de réir Sasser, W. Earl

Management of service operations text, cases, and readings. de réir Sasser, W. Earl

Management of service operations text, cases, and readings. de réir Sasser, W. Earl

Cases in operations management analysis and action

What great service leaders know and do creating breakthroughs in service firms de réir Heskett, James L.

Cases in operations management analysis and action

Table of contents only

Service breakthroughs changing the rules of the game de réir Heskett, James L.