Showing 1 - 2 results of 2 for search 'McCarthy, Patrick D.', query time: 0.01s Refine Results
  1. 1

    The Nordstrom way to customer service excellence a handbook for implementing great service in your organization by Spector, Robert 1947-

    Published 2005
    Book

    The Nordstrom way to customer service excellence a handbook for implementing great service in your organization
  2. 2

    The Nordstrom way the inside story of America's # 1 customer service company by Spector, Robert

    Published 2000
    Book

    The Nordstrom way the inside story of America's # 1 customer service company

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