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    Designing better services a strategic approach from design to evaluation מאת Foglieni, Francesca, Villari, Beatric, Maffei, Stefano 1966-

    יצא לאור 2018
    Available for University of the Philippines System via SpringerLink. Click here to access
    Also available remotely for University of the Philippines System via SpringerLink. Click here to access thru EZproxy
    Electronic Resource

    Designing better services a strategic approach from design to evaluation

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