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  1. 1
    Published 2020
    Available for University of the Philippines Diliman via SpringerLink. Click here to access
    Also available remotely for University of the Philippines Diliman via SpringerLink. Click here to access thru EZproxy
    Electronic Resource

    Advances in the human side of service engineering proceedings of the AHFE 2020 virtual conference on the human side of service engineering, July 16-20, 2020, USA
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