Showing 1 - 2 results of 2 for search 'Kessler, Sheila', 查詢時間: 0.01s Refine Results
  1. 1

    Measuring and managing customer satisfaction going for the gold 由 Kessler, Sheila

    出版 1996
    圖書

    Measuring and managing customer satisfaction going for the gold
  2. 2

    Total quality service a simplified approach to using the Baldrige Award criteria 由 Kessler, Sheila

    出版 1995
    圖書

    Total quality service a simplified approach to using the Baldrige Award criteria

檢索工具: