検索結果 1 - 2 結果 / 2 検索語 'Kessler, Sheila', 処理時間: 0.01秒 結果の絞り込み
  1. 1

    Measuring and managing customer satisfaction going for the gold 著者: Kessler, Sheila

    出版事項 1996
    図書

    Measuring and managing customer satisfaction going for the gold
  2. 2

    Total quality service a simplified approach to using the Baldrige Award criteria 著者: Kessler, Sheila

    出版事項 1995
    図書

    Total quality service a simplified approach to using the Baldrige Award criteria

検索ツール: