Dangos 1 - 2 canlyniadau o 2 ar gyfer chwilio 'Kessler, Sheila', amser ymholiad: 0.01e Mireinio'r Canlyniadau
  1. 1

    Measuring and managing customer satisfaction going for the gold gan Kessler, Sheila

    Cyhoeddwyd 1996
    Llyfr

    Measuring and managing customer satisfaction going for the gold
  2. 2

    Total quality service a simplified approach to using the Baldrige Award criteria gan Kessler, Sheila

    Cyhoeddwyd 1995
    Llyfr

    Total quality service a simplified approach to using the Baldrige Award criteria

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