Showing 1 - 2 results of 2 for search 'Gronroos, Christian 1947-', 查询时间: 0.01s Refine Results
  1. 1

    Service management and marketing customer management in service competition 由 Gronroos, Christian 1947-

    出版 2007
    图书

    Service management and marketing customer management in service competition
  2. 2

    Service management and marketing managing the moments of truth in service competitions 由 Gronroos, Christian 1947-

    出版 1990
    图书

    Service management and marketing managing the moments of truth in service competitions

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