Mostra 1 - 2 risultati di 2 ricerca 'Gronroos, Christian 1947-', tempo di risposta: 0,01s Raffina i risultati
  1. 1

    Service management and marketing customer management in service competition di Gronroos, Christian 1947-

    Pubblicazione 2007
    Libro

    Service management and marketing customer management in service competition
  2. 2

    Service management and marketing managing the moments of truth in service competitions di Gronroos, Christian 1947-

    Pubblicazione 1990
    Libro

    Service management and marketing managing the moments of truth in service competitions

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