A mostrar 1 - 4 resultados de 4 para a pesquisa 'Gronroos, Christian', tempo de pesquisa: 0.01seg Refinar resultados
  1. 1

    Service management and marketing managing the service profit logic Por Gronroos, Christian

    Publicado em 2015
    Livro

    Service management and marketing managing the service profit logic
  2. 2

    Service management and marketing customer management in service competition Por Gronroos, Christian 1947-

    Publicado em 2007
    Livro

    Service management and marketing customer management in service competition
  3. 3

    Service management and marketing managing the moments of truth in service competitions Por Gronroos, Christian 1947-

    Publicado em 1990
    Livro

    Service management and marketing managing the moments of truth in service competitions
  4. 4

    Service management and marketing managing the moments of truth in service competition Por Gronroos, Christian

    Publicado em 1990
    Livro

    Service management and marketing managing the moments of truth in service competition

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