Crucial conversations tools for talking when stakes are high gan Grenny, Joseph, McMillan, Ron, Switzler, Al, Gregory, Emily 1975-, Patterson, Kerry 1946-

Available for University of the Philippines System via AccessEngineering. Click here to access
Also available remotely for University of the Philippines System via AccessEngineering. Click here to access thru EZproxy

Little book of lettering gan Gregory, Emily