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    Self-managed teams : quality improvement in action Judith C. Giordan and Angela M. Ahern describe how Henkel's Analytical Services Group reorganized (attitudinally as well as struc... 由 Giordan, Judith C. and Angela M. Ahern

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    Self-managed teams : quality improvement in action Judith C. Giordan and Angela M. Ahern describe how Henkel's Analytical Services Group reorganized (attitudinally as well as structurally) to serve its customers better

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